Cielo Home App is available free for both iOS and Android users on respective App stores. Please ensure that for iOS, you have version 9.0 and higher and for Android, you have version 5.0 and higher to download Cielo Home App.
Follow the steps mentioned below to download Cielo Home App:
Step 1: Prior to app installation
Your Smart Phone
- Make sure that your smart phone’s Wi-Fi is turned ON.
- Make sure that your smart phone has internet access.
Your Wi-Fi Router
- Make sure that you have working internet connection on your Wi-Fi router
- Make sure that there is no proxy server or authentication server conﬁgured on your internet connection.
- Make sure that there is no captive portal on your Wi-Fi router.
Important: Make sure that IP isolation or client isolation is turned OFF on your Wi-Fi router.
Step 2: App Installation
- Go to the App Store / Play Store.
- In ‘search’ section type ‘Cielo Home’.
- Once ‘Cielo Home’ App is displayed, tap the ‘GET’ button.
- Open the App after installation is complete.
Step 3: Login/Register
- Tap ‘Let’s Get Started’ button on the next screen.
- You can either create a new user account or login as an existing user.
- As an existing user, enter username and password and tap the ‘Sign In’ button.
- If you are a new user, tap the ‘Sign Up’ button and ﬁll in the information.