The yellow alert signal over the Wi-Fi icon on Breez display indicates that it is connected to a Wi-Fi network that doesn’t have an internet connection. Breez will continue to show this alert sign till the time it gets the internet access from its configured Wi-FI network.
To resolve this issue, configure Cielo Breez with another Wi-FI network that has an internet access. Follow the below mentioned steps:
- To change the Wi-Fi network, go to home screen and press "three dots symbol" on the device.
- Press “change Wi-Fi”. Re-configure Cielo Breez with your desired Wi-Fi network and make sure to enter the correct password.
- Breez will stop blinking automatically once it gets the internet access and will appear “online” in Cielo Home App. Now you can control your Air-conditioner through your smartphone.
For iOS Users:
For Android Users:
If the problem still persists, there might be one of the two scenarios:
- Make sure that there is no proxy server or authentication server configured on your Wi-Fi network as Breez will not work with Captive portals.
Some of the ports on your Wi-Fi router may be blocked. Please make sure that the following ports are not restricted on your Wi-Fi router:
- TCP: 9998
- UDP: 9999
- HTTPS: 443
- HTTP: 80
Note: Your internet provider may have a built-in firewall or proxy. In this case, please check with your ISP.