The basic system requirements for Cielo smart products are:
- A working internet connection
- A Wi-Fi router
- No IP isolation/client isolation on Wi-Fi router
Please ensure that you have version 5.0 or higher in case you are using Android smartphone and version 8.0 or higher if you are using iPhone for registration. Cielo Home App is not available for Windows phones.
Note: Please follow User Manual for the specific Cielo Smart Product in User Guide Category for Installation and Registration.